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Creating an account on the new
AARP Life Insurance Customer Service Website

  1. Are you the life insurance owner?

    1. You'll need to provide some information to get started, so make sure you have on hand:
      • Last 4 digits of your social security number
      • Your Certificate/Contract Number
      • Your date of birth
      • A valid email address for yourself (An email address can only be used to create one account - so if your spouse or other family member also has a Certificate/Contract, they will need their own separate email address)
    2. Now, create your new account

    3. Just click Create an Account on the Customer Service Website home page and follow a few simple steps. If you have a pop-up blocker turned on, you may want to disable it during the registration and payment process to make sure you are able to see the pages and directions you need. 

    4. During Registration: You will receive an email to verify your account. Please be sure to close out of your browser window before you check your email to ensure that your account verification is successful.

    Need to make a payment for a loved one?

    You can make a one-time payment by clicking the One-Time Payment link on the Customer Service Website home page.

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